What is the estimated delivery time?
3 Days for Metros, 5 Days for Non-Metros and 7 Days for Tier-2/3 Regions.

How do I track my shipment?
We notify you via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers’ tracking number and the link for tracking.

What if I don’t receive my shipment?
We will track your shipment and share the status update, within 24 hours of receiving your email. We take complete responsibility of ensuring delivery to you, within committed delivery time. There may be rare instances of 2-3 days delay, due to unforeseen circumstances.

What are the Delivery Charges or Other Hidden Costs?
We provide Free Delivery for Prepaid as well as Cash On Delivery Orders. There are no extra taxes or hidden costs. The price mentioned on the website is the final price including taxes. What you see is what you pay! Our prices include applicable Goods & Service Tax (GST).

Do you Ship Internationally?
We use reputed couriers like FedEx, DHL, Aramex for Express Shipping and deliver between 10-15 days from date of order placement.

If you select Standard Shipping as your shipping option, your shipment is sent via EMS/Speed Post. The shipment would be delivered by partner of EMS in your country - which is typically the national postal service of the destination country. In such cases, the expected delivery date is usually 10-30 days from date of order placement.

2. If the shipment does not get delivered within stipulated time for Express Shipping, shall refund you the difference between the Express and Standard Shipping charges for your order.

4. If you think that courier company has wrongly updated the order as delivered or has not delivered the order, please let us know within 4 days of your expected date of delivery. We will liaise with courier company to provide you the proof of delivery.

5. Once the shipment is handed over to shipping company, no modification can be made to the order. Any change in delivery address or specific delivery instructions would be accepted only if courier company is able to entertain these.


Charges and Payments
6. The shipping charges are dependent on destination country and the weight of the shipment. The applicable shipping charges will be displayed to you while you place the order.

7. All the duties to be paid for export from India would be borne by . Any import duties or local duties levied at destination would be borne by the recepient of the shipment. These duties are directly to be paid to the delivery staff.

8. The actual amount charged on your account / card might differ than what is shown at the time of transaction due to difference in exchange rate applied by us and your card issuing company / payment gateway and surcharges applied by these.


Refunds / Replacements
9. In case a product gets damaged during transit, you can either opt for a full refund or a replacement. To process any such claims, customers must notify with a photograph of the damaged product within 2 days of receipt of the product.

What is the estimated delivery time?
3 Days for Metros, 5 Days for Non-Metros and 7 Days for Tier-2/3 Regions.

How do I track my shipment?
We notify you via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers’ tracking number and the link for tracking.

What if I don’t receive my shipment?
We will track your shipment and share the status update, within 24 hours of receiving your email. We take complete responsibility of ensuring delivery to you, within committed delivery time. There may be rare instances of 2-3 days delay, due to unforeseen circumstances.

What are the Delivery Charges or Other Hidden Costs?
We provide Free Delivery for Prepaid as well as Cash On Delivery Orders. There are no extra taxes or hidden costs. The price mentioned on the website is the final price including taxes. What you see is what you pay! Our prices include applicable Goods & Service Tax (GST).

Do you Ship Internationally?
We use reputed couriers like FedEx, DHL, Aramex for Express Shipping and deliver between 10-15 days from date of order placement.

If you select Standard Shipping as your shipping option, your shipment is sent via EMS/Speed Post. The shipment would be delivered by partner of EMS in your country - which is typically the national postal service of the destination country. In such cases, the expected delivery date is usually 10-30 days from date of order placement.

2. If the shipment does not get delivered within stipulated time for Express Shipping, shall refund you the difference between the Express and Standard Shipping charges for your order.

4. If you think that courier company has wrongly updated the order as delivered or has not delivered the order, please let us know within 4 days of your expected date of delivery. We will liaise with courier company to provide you the proof of delivery.

5. Once the shipment is handed over to shipping company, no modification can be made to the order. Any change in delivery address or specific delivery instructions would be accepted only if courier company is able to entertain these.


Charges and Payments
6. The shipping charges are dependent on destination country and the weight of the shipment. The applicable shipping charges will be displayed to you while you place the order.

7. All the duties to be paid for export from India would be borne by . Any import duties or local duties levied at destination would be borne by the recepient of the shipment. These duties are directly to be paid to the delivery staff.

8. The actual amount charged on your account / card might differ than what is shown at the time of transaction due to difference in exchange rate applied by us and your card issuing company / payment gateway and surcharges applied by these.


Refunds / Replacements
9. In case a product gets damaged during transit, you can either opt for a full refund or a replacement. To process any such claims, customers must notify with a photograph of the damaged product within 2 days of receipt of the product.